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Hotel Amazing Nyaung Shwe FAQ

Q. How far is the hotel located from Heho Airport?

We are located in Nyaung Shwe city, which is located around 60 minutes away from Heho Airport.

Q. Is there a swimming pool at the hotel?

We are sorry to inform you that there is no swimming pool at the hotel.

Q. Is there Wi-Fi available at the hotel?

Yes, free Wi-Fi is available at our hotel for our in-house guest. Please get the Wi-Fi username and password at the hotel reception. Please kindly take note that the internet connection in Myanmar is limited and occasionally have connection error.

Q. Can we rent bicycles at the hotel?

Even though we do not offer bicycle services at the hotel, there is a rental service center right in front of the hotel, making it easy for you to rent one.

Q. Which places can I visit during my stay at Nyaung Shwe?

Our hotel is located in the heart of Nyaung Shwe, making it easily accessible to Inle Lake, Pindaya Cave, Kakku Pagodas, Khaung Taing Hot Springs, and many other tourist attractions.

Q. How can I get to Khaung Taing Hot Spring?

Khaung Tain Hot Spring can be accessed by bicycle and by boat, located 45 minutes and 30 minutes accordingly. Normally, we recommend our guest to visit the hot spring by bicycle.

Q. How can I get to Red Mountain winery?

Red Mountain winery is located just 20 minutes away by car from our hotel. If you would like to go to Aye Thar Yar winery instead, it is located around 40 minutes by car.

Q. Where can I get the town and lake map to maneuver around the city?

We offer the maps to our guest at the hotel reception.

Q. Can you arrange a boat ride to tourist destinations?

Yes, we offer boat ride services to our guest. We arrange customized boat service to our guest to meet their needs. Normally, we arrange normal sightseeing* on Inle Lake and Excursion to Inn Dain*.

  • Normal sightseeing includes 5 tourist attraction places, which includes visiting Floating gardens and villages, Phaungdaw Oo Pagoda, Paw Khon village to observe silk weaving, jumping cat monastery, and then Nanpam village to observe the boat workshop. The price is 27 USD** per boat and a maximum of 5 people per boat.
  • Inn Dain is a village which is the home to Inn Dain Ancient Pagodas, which are 500-year-old pagodas covered by trees and bushes. This is around a 40-minute boat ride from the hotel. The price is 33 USD** per boat.

[Please kindly note that these prices are subject to change without prior notice.]

Q. Is there laundry service at the hotel?

Yes, we offer laundry service at the hotel upon request. The price can be found in the laundry card in the rooms.

Q. Could I get airport transfer to and from the hotel?

Yes, this service is available for our guest. Please send a request 2 days in advance to This email address is being protected from spambots. You need JavaScript enabled to view it.. The price is around 30 USD per way for a sedan from Heho airport to Hotel Amazing Nyaung Shwe. Please note that the price may be changeable without prior notice.

Q. What services are included in the room price?

The price shown on the website includes your accommodation, which includes daily breakfast, service charge, and government tax.

Q. Which ID proofs are accepted at the hotels?

Please kindly show your passport/government issued ID in order to prove you are the person who made the booking.

Q. Can I check-in at a early time than the hotel check in timing?

Early check-in depends on the in-house guest’s check-out on this day. If there are no guests checking out early on this particular day, we cannot prepare the room for you in time as we can only request the guest to check out at 12:00 PM. However, if we have vacancy on that day, we will be able to check you in early for your convenience. As we try to achieve customer satisfaction, we try to fulfill all the needs of our guest, but it all depends on the occupancy and early guest check out. To assist you further, please send a request to This email address is being protected from spambots. You need JavaScript enabled to view it.

Q. Can I check-out at later time than the hotel check out timing?

Late check-out depends on arriving guest check-in during the day. If there are guest arriving on this particular day, a late check-out would not be possible. However, if there are no guest arriving, we will be able to give you some extra hours during your stay. Please kindly send a request to This email address is being protected from spambots. You need JavaScript enabled to view it..

Q. Can I leave my luggage at the hotel, before check-in or after check-out?

Yes, our hotel will be more than happy to assist you at our concierge service. Please kindly send a request to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be more than happy to help you. However, please note that the hotel will not be liable for any loss or damage caused by leaving your luggage at the hotel.

Q. How can we request for additional beds/cots in the room?

Additional beds can be requested for an extra cost by sending a request to This email address is being protected from spambots. You need JavaScript enabled to view it.. The additional baby cots is free of charge, however, due to limited quantities, please send a request to This email address is being protected from spambots. You need JavaScript enabled to view it. to confirm the service during your stay.

Q. How can I contact the hotel?

You can contact the hotel by email or by phone. You can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call +95 9 255255466.

Q. What is the maximum occupancy of a room?

The maximum occupancy of a room is three adults (or) two adults and two children under 12 years. The first children under 12 can stay for free, however, 1 extra bed is required if there are 2 children.

Q. Where can I make a review?

Please kindly leave a feedback on Trip Advisor. Your feedback is very much appreciated by us, Amazing family members.