Amazing Chaung Tha Resort FAQ

Q. DO YOU HAVE WI-FI?
Yes, free Wi-Fi is offered at our resort to our in-house guests and the username and password is offered at the hotel reception. Please kindly take not that the Internet connection is Myanmar is sometimes limited and occasionally have connection errors.
Q. WHAT SERVICES ARE INCLUDED IN THE ROOM PRICE?
The price shown on our website includes pay for your accommodation, which includes daily breakfast, service charge, and government tax.
Q. DO YOU HAVE BUS TICKET SERVICES AT THE RESORT?
Yes, we offer bus ticket services at the hotel. Please ask the hotel receptionist to assist you further. The price is more or less than 10,000 Kyats per way/ per person for Locals and 15,000 Kyats per way/ per person for Foreigners with Golden Star or Asia Dragon. Please note that these are estimated prices and may be changeable without prior notice.
Q. IS ATM MACHINE AVAILABLE AT THE RESORT?
Yes, we currently have 1 AYA Bank ATM machine in the hotel compound to withdraw cash. Machines from other banks are available throughout the Chaung Tha beach area.
Q. IS POS MACHINE AVAILABLE AT HOTEL?
We are glad to inform you that there is a POS machine at our resort and we accept Visa/Master and MPU card payment at the reception.
Q. IS THERE SPA SERVICES AVAILABLE?
Yes, spa services are available for our guests either at Spa Thukha or by in-room services.
Q. WHEN IS ELECTRICITY PROVIDED AT THE RESORT?

Electricity is provided at Amazing Suite Villas as follow
10:00 AM to 12:00 PM, 1:00 PM to 4:00 PM, and 6:00 PM to 6:00 AM

For other rooms, electricity is provided as follow
1:00 PM to 4:00 PM, 6:00 PM to 6:00 AM

Q. WHICH ID PROOFS ARE ACCEPTED AT THE HOTEL?
Please kindly show your passport/government issued ID in order to prove you are the person who made the booking.
Q. CAN I CHECK-IN AT AN EARLIER TIME THAN THE HOTEL CHECK-IN TIME?
Early check-in depends on the in-house guest’s check-out on this day. If there are no guests checking out early on this particular day, we cannot prepare the room for you in time as we can only request the guest to check out at 12:00 PM. However, if we have vacancy on that day, we will be able to check you in early for your convenience. As we try to achieve customer satisfaction, we try to fulfill all the needs of our guest, but it all depends on the occupancy and early guest check out. To assist you further, please send a request to onlinesale2@amazing-hotel.com
Q. CAN I CHECK-OUT AT A LATER TIME THAN THE HOTEL CHECK-OUT TIME?
Late check-out depends on arriving guest check-in during the day. If there are guest arriving on this particular day, a late check-out would not be possible. However, if there are no guest arriving, we will be able to give you some extra hours during your stay. Please kindly send a request to onlinesale2@amazing-hotel.com.
Q. CAN I LEAVE MY LUGGAGE AT THE HOTEL, BEFORE CHECK-IN OR AFTER CHECK-OUT?
Yes, our hotel will be more than happy to assist you at our concierge service. Please kindly send a request to onlinesale2@amazing-hotel.com and we will be more than happy to help you. However, please note that the hotel will not be liable for any loss or damage caused by leaving your luggage at the hotel.
Q. HOW CAN WE REQUEST FOR ADDITIONAL BEDS/COTS IN THE ROOM?
Additional beds can be requested for an extra cost by sending a request to onlinesale2@amazing-hotel.com. The additional baby cots is free of charge, however, due to limited quantities, please send a request to onlinesale2@amazing-hotel.com to confirm the service during your stay.
Q. HOW CAN I CONTACT THE HOTEL?
You can contact the hotel by email or by phone. You can send an email to amzfo.chaungtha@gmail.com or call +95 9 50262667. More information is provided at the hotel’s website.

Amazing Chaung Tha Resort

Chaung Tha village, Ayeyarwady division, Myanmar.
Hotel Direct (24 Hours)
Tel : (+95 9) 5062667, (+95 9) 5200556, (+95 42) 2042347,
Email: amzfo.chaungtha@gmail.com
Website : www.amazingchaungtharesort.com

Amazing Hotels & Resorts (Head Office)

Bo Myat Htun Tower, Room No. 06-04/06-05/06-06, 6th Floor, Corner of Mahabandoola St & Bo Myat Htun St, Botahtaung Tsp, Yangon, Myanmar.

Tel : (+95 9) 777 123 700 ~ 800 ~ 900
(951) 203500, 203503, 203565, 9010270.

Email : onlinesale@amazing-hotel.com, onlinesale3@amazing-hotel.com

Fax : (951) 203566.

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